Posts Tagged ‘GCI’
Nome Residents Continue Wait For Quintillion High-Speed Internet
Residents of Nome continue to wait to access high-speed internet through Quintillion’s fiber-optic cable, though a handful of business customers are now connecting to it.
Read MoreGCI Refuels Mountaintop Towers — Using Only Helicopters
To keep its TERRA broadband network running, each summer GCI has to refuel, by air, giant diesel tanks at 22 remote mountaintop repeater sites throughout Western Alaska.
Read MoreGCI Awards College Scholarships to Western Alaska Students
Eight students from eight communities in Western Alaska will receive $2,000 scholarships to cover college books and tuition.
Read MoreGCI Expansion in Noatak Means Faster Speeds — and a New Challenge
People now have access to high-speed internet at Noatak and the Red Dog Mine, bringing a boost in service — and along with it, the risk of higher internet bills.
Read MoreQuintillion’s Fiber Has Arrived in Nome — But for Residents, the Wait Continues
Quintillion’s long-awaited fiber internet services are now active in Nome, but so far, only local institutions are connected to the new network. Bringing the fiber broadband to individual consumers will require agreements with residential providers that have yet to be finalized.
Read MoreFellowship Sends Alaska Natives to Hollywood Diversity Forum
The telecommunications company GCI is partnering with the nonprofit Walter Kaitz Foundation to send two Alaska Natives to the 2018 Hollywood Creative Forum in Los Angeles.
Read MoreGCI Expands High-Speed Broadband to Norton Sound Villages
Residents of six Norton Sound villages can expect to see high-speed terrestrial broadband coverage from GCI by the end of 2017, the company says.
Read MorePower Outage, Equipment Failures Temporarily Disrupt Long-Distance Services in Western AK
Marshall, Mountain Village, Russian Mission, and St. Mary’s were without wireless, internet, or long distance service for three days. According to GCI’s senior director of corporate communications, Heather Handyside, services were restored on Saturday.
Read MoreGCI Says to its Customers “No Worries”, Increases Data Plan for “Rural Hub Communities”
As of Tuesday, customers in Nome, Kotzebue, Bethel, and Utqiagvik, were automatically upgraded to the No Worries Plan, which will cost almost half as much as GCI’s current 100 gigabyte plan while also providing more data.
Read MoreNew Survey Points to Frustrations Among Nome GCI Customers
GCI’s survey — undertaken after a February meeting checkered with local complaints over broadband coverage and data allotment — reported three main findings: 90% of Nome customers are aware of user data usage, 50% check usage regularly, and most Nomeites are appreciative of local staff but frustrated with the customer service line.
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