New Survey Points to Frustrations Among Nome GCI Customers
![A GCI telecommunications tower in rural Alaska, silhouetted by a fiery sunset](https://knom.org/wp-content/uploads/2014/11/dime_tower_sunset_2.slideshow-e1523466105252.jpg)
GCI’s survey — undertaken after a February meeting checkered with local complaints over broadband coverage and data allotment — reported three main findings: 90% of Nome customers are aware of user data usage, 50% check usage regularly, and most Nomeites are appreciative of local staff but frustrated with the customer service line.